THE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY

Principal Place of Business

Phone

+4403457242424

Web

https://www.rbs.co.uk

Complaints Contact

Phone

+448001510404

Bank Deposits

For All, Deposit

Buy-to-Let Mortgage Admin

Buy-to-Let Mortgage Advice

Buy-to-Let Mortgage Arranging

Buy-to-Let Mortgage Lending

Mortgage Servicing

For Customer, Regulated mortgage contract

P2P Lending Advice

For Retail (Investment), Professional, Eligible Counterparty

Pension Transfer Advice

For Retail (Investment), Rights to or interests in investments (Contractually Based Investments), Unit, Rights to or interests in investments (Security), Stakeholder pension scheme, Life Policy, Personal pension scheme

Land Loan Advice

Investment Advice (no pensions)

For Retail (Non-Investment Insurance), Retail (Investment), Professional, Eligible Counterparty, Spread Bet, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Commodity Future, Non-investment insurance contracts, Future (excluding a commodity future and a rolling spot forex contract), Commodity option and option on commodity future, Option (excluding a commodity option and an option on a commodity future), Certificates representing certain security, Warrant, Government and public security, Rolling spot forex contract, Debenture, Structured Deposits, Share, Unit, Stakeholder pension scheme, Rights to or interests in investments (Security), Life Policy, Funeral plan contract, Rights to or interests in investments (Contractually Based Investments), Personal pension scheme

Mortgage Advice

For Customer, Regulated mortgage contract

Authorised to Operate

Arranges Investments

For Retail (Non-Investment Insurance), Retail (Investment), Professional, Eligible Counterparty, Non-investment insurance contracts, Rights to or interests in investments, Structured Deposits, Share, Debenture, Government and public security, Warrant, Certificates representing certain security, Unit, Stakeholder pension scheme, Rights to or interests in investments (Security), Option (excluding a commodity option and an option on a commodity future), Commodity option and option on commodity future, Future (excluding a commodity future and a rolling spot forex contract), Commodity Future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Spread Bet, Rolling spot forex contract, Life Policy, Funeral plan contract, Rights to or interests in investments (Contractually Based Investments), Personal pension scheme

Mortgage Arranging

For Customer, Regulated mortgage contract

Arranges Asset Safekeeping

For Retail (Investment), Professional, Eligible Counterparty, Share, Debenture, Government and public security, Warrant, Certificates representing certain security, Unit, Stakeholder pension scheme, Rights to or interests in investments (Security), Option (excluding a commodity option and an option on a commodity future), Commodity option and option on commodity future, Future (excluding a commodity future and a rolling spot forex contract), Commodity Future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Spread Bet, Rolling spot forex contract, Life Policy, Funeral plan contract, Rights to or interests in investments (Contractually Based Investments), Personal pension scheme

Insurance Admin

For Retail (Non-Investment Insurance), Non-investment insurance contracts

Trade Settlement Routing

For Retail (Investment), Professional, Eligible Counterparty, Share, Debenture, Government and public security, Warrant, Certificates representing certain security, Unit, Rights to or interests in investments (Security)

Credit Brokering

Stockbroking

For Eligible Counterparty, Professional, Retail (Non-Investment Insurance), Retail (Investment), Structured Deposits, Rolling spot forex contract, Spread Bet, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Commodity Future, Non-investment insurance contracts, Future (excluding a commodity future and a rolling spot forex contract), Commodity option and option on commodity future, Option (excluding a commodity option and an option on a commodity future), Funeral plan contract, Rights to or interests in investments (Security), Rights to or interests in investments (Contractually Based Investments), Unit, Stakeholder pension scheme, Certificates representing certain security, Warrant, Government and public security, Debenture, Share, Personal pension scheme, Life Policy

Trades With You Directly

For Eligible Counterparty, Professional, Retail (Investment), Spread Bet, Commodity Future, Commodity option and option on commodity future, Rights to or interests in investments (Contractually Based Investments), Unit, Funeral plan contract, Rights to or interests in investments (Security), Stakeholder pension scheme, Certificates representing certain security, Warrant, Government and public security, Life Policy, Debenture, Share, Personal pension scheme, Rolling spot forex contract, Future (excluding a commodity future and a rolling spot forex contract), Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Option (excluding a commodity option and an option on a commodity future)

Debt Plan Admin

Debt Collection

Debt Advice

Consumer Hire

Mortgage Lending

For Customer, Regulated mortgage contract

Consumer Loans

Consumer Hire Servicing

Loan Servicing

Digital Money

For All, Issuing Electronic Money

Mortgage Setup

For Customer, Regulated mortgage contract

Investment Setup

For Retail (Non-Investment Insurance), Retail (Investment), Professional, Eligible Counterparty, Non-investment insurance contracts, Rights to or interests in investments, Structured Deposits, Share, Debenture, Government and public security, Warrant, Certificates representing certain security, Unit, Stakeholder pension scheme, Rights to or interests in investments (Security), Option (excluding a commodity option and an option on a commodity future), Commodity option and option on commodity future, Future (excluding a commodity future and a rolling spot forex contract), Commodity Future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Spread Bet, Rolling spot forex contract, Life Policy, Funeral plan contract, Rights to or interests in investments (Contractually Based Investments), Personal pension scheme

Manages Your Portfolio

For Professional, Eligible Counterparty, Retail (Investment), Structured Deposits, Spread Bet, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Commodity Future, Future (excluding a commodity future and a rolling spot forex contract), Commodity option and option on commodity future, Rights to or interests in investments (Contractually Based Investments), Funeral plan contract, Option (excluding a commodity option and an option on a commodity future), Certificates representing certain security, Rights to or interests in investments (Security), Stakeholder pension scheme, Warrant, Government and public security, Debenture, Rolling spot forex contract, Life Policy, Personal pension scheme, Unit, Share

Credit Score Services

Holds Your Assets

For Retail (Investment), Professional, Eligible Counterparty, Share, Debenture, Government and public security, Certificates representing certain security, Unit, Warrant, Stakeholder pension scheme, Rights to or interests in investments (Security), Option (excluding a commodity option and an option on a commodity future), Commodity option and option on commodity future, Future (excluding a commodity future and a rolling spot forex contract), Commodity Future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Spread Bet, Rolling spot forex contract, Life Policy, Funeral plan contract, Rights to or interests in investments (Contractually Based Investments), Personal pension scheme

Electronic Trade Settlement

For Retail (Investment), Professional, Eligible Counterparty, Share, Debenture, Government and public security, Warrant, Certificates representing certain security, Unit, Rights to or interests in investments (Security)

IRN MXS02113

• (321)4. Giving personal recommendations on retail investment products which are not broker funds
• (320)6. Giving personal recommendations on Friendly Society tax-exempt policies (other than Holloway sickness policies where the Holloway policy special application conditions are met)
• (322)[FCA CF] Functions requiring qualifications (since 10 Mar 2025)

IRN MXW01873

• (1541)SMF16 Compliance Oversight (since 17 Nov 2023)
• (1540)SMF17 Money Laundering Reporting Officer (MLRO) (since 25 May 2021)
• (2042)[PRA CF] Significant risk taker or Material risk taker (1 Apr 2022 to 20 Dec 2022)

IRN MXC50112

• (64)[FCA CF] Functions requiring qualifications (11 Oct 2018 to 31 Dec 2018)

IRN MXK00039

• (1059)[PRA CF] Significant risk taker or Material risk taker (1 Jan 2020 to 22 Nov 2021)

IRN MXK00955

• (1529)SMF7 Group Entity Senior Manager (since 22 Oct 2025)
• (1946)[FCA CF] Manager of certification employee (26 Jun 2025 to 12 Jan 2026)
• (1945)[PRA CF] Significant risk taker or Material risk taker (24 Jun 2025 to 12 Jan 2026)

IRN MXW70473

• (1243)[FCA CF] Functions requiring qualifications (2 Apr 2018 to 12 Feb 2019)

IRN MXA49750

• (1451)[FCA CF] Manager of certification employee (24 Oct 2019 to 7 May 2021)
• (1452)[FCA CF] Functions requiring qualifications (11 Jul 2016 to 7 May 2021)

IRN MXG00798

• (587)[FCA CF] Client dealing (since 15 Jan 2025)

IRN MXW01988

• (805)[FCA CF] Client dealing (1 Oct 2020 to 29 May 2024)
• (806)[FCA CF] Manager of certification employee (1 Oct 2020 to 13 Jul 2021)

IRN MCB31613

• (938)[PRA CF] Significant risk taker or Material risk taker (7 Mar 2016 to 17 Nov 2019)