Caroline Roberts

Watch for changes

Where they hold approval

Firms where this individual holds — or has held — an FCA-approved role.

Zurich Assurance Ltd
FRN 147672
- 18. Administrative functions in relation to effecting or carrying out contracts of insurance which are life policies
- [FCA CF] Functions requiring qualifications (since 3 Nov 2025)
Capita Life & Pensions Regulated Services Limited (no longer approved here)
FRN 145540
- [FCA CF] Functions requiring qualifications (9 Dec 2019 to 31 Dec 2020)

Updates to this individual's record on the FCA register.

No changes recorded yet.

A quick guide to the terms on this page.

The FCA: The Financial Conduct Authority is the UK's regulator for banking, lending, insurance, investments and payments. Senior staff at any authorised firm have to be approved by the FCA personally.
Approved individual: Someone the FCA has personally signed off to hold a senior role at an authorised firm — directors, compliance officers and similar. They're held accountable for the firm's conduct.
Controlled functions: The specific senior roles the FCA approves people to hold, like 'Compliance oversight' or 'Money laundering reporting'. Each approval is tied to a particular firm.
IRN: Individual Reference Number — the unique ID the FCA assigns to each approved person. It stays the same as they move between firms.

Information on this page is sourced from the official FCA register.