Phoenix Group Management Services Limited
Addresses
The contact details this firm has registered with the FCA.
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Principal Place of Business
10 BrindleyplaceBirminghamB1 2JBUNITED KINGDOM- Phone
- +442035679100
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Complaints Contact
10 BrindleyplaceBirminghamB1 2JBUNITED KINGDOM- Phone
- +4402045596005
What this firm is allowed to do
The regulated activities the FCA has granted this firm permission to carry out.
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Mortgage Servicing
For Customer, Regulated mortgage contract
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Authorised to Operate
Show 1 limitation Hide limitations
- · The firm can only agree to carry on the regulated activities specified in this Notice.
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Arranges Investments
For Commercial, Professional, Retail (Investment), Retail (Non-Investment Insurance), Life Policy, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Stakeholder pension scheme, Structured Deposits, Unit
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- · Investment activity in "rights to or interests in investments (contractually based)" is limited to investment types granted for this activity.
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Insurance Admin
For Retail (Non-Investment Insurance), Life Policy, Non-investment insurance contracts
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Stockbroking
For Professional, Retail (Investment), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Unit, Warrant
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- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Debt Collection
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Consumer Hire
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Mortgage Lending
For Customer, Regulated mortgage contract
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Consumer Loans
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Consumer Hire Servicing
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Loan Servicing
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Investment Setup
For Commercial, Professional, Retail (Investment), Retail (Non-Investment Insurance), Life Policy, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Stakeholder pension scheme, Structured Deposits, Unit
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- · Investment activity in "rights to or interests in investments (contractually based)" is limited to investment types granted for this activity.
Approved individuals
Senior staff personally approved by the FCA to hold their roles here.
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Michael David Reed-Smith
IRN MDR00009
- [FCA CF] Manager of certification employee (1 Jul 2025 to 1 Apr 2026)
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Michael David Ross
IRN MDR01064
- CF2 Non Executive Director (5 Jan 2010 to 16 Mar 2012)
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Michael Edwin Thorpe
IRN MET01052
- CF15 Internal Audit (4 Nov 2005 to 29 Sep 2006)
- CF17 Significant Mgt (Other Business Operations) (16 Sep 2005 to 4 Nov 2005)
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Michael John Simon Eaton
IRN MJE01116
- Responsible for Insurance Mediation (19 Apr 2007 to 22 Sep 2009)
- CF8 Apportionment and Oversight (19 Apr 2007 to 31 Mar 2009)
- CF3 Chief Executive (19 Apr 2007 to 31 May 2009)
- CF1 Director (5 Sep 2006 to 22 Sep 2009)
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Michael Joseph Dawson
IRN MJD01342
- CF28 Systems and controls (27 Jan 2010 to 3 May 2012)
- CF15 Internal Audit (30 Oct 2007 to 31 Oct 2007)
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Michael Nicholas Biggs
IRN MNB01012
- CF1 Director (17 May 2006 to 1 May 2008)
- CF2 Non Executive Director (5 Oct 2005 to 17 May 2006)
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Michelle Wilson
IRN MXW56182
- [FCA CF] Significant management (9 Dec 2019 to 31 Jan 2023)
- [FCA CF] Material risk taker (9 Dec 2019 to 16 Dec 2021)
- [FCA CF] Manager of certification employee (9 Dec 2019 to 10 Sep 2021)
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Neil Hugh
IRN NXH00124
- [FCA CF] Client dealing (since 1 Sep 2025)
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Nicholas Roland Shott
IRN NRS01027
- SMF12 Chair of the Remuneration Committee (3 Aug 2023 to 30 Jun 2025)
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Nicholas Stephen Leland Lyons
IRN NSL01010
- SMF7 Group Entity Senior Manager (9 Dec 2019 to 17 Jun 2021)
- SMF13 Chair of the Nominations Committee (9 Dec 2019 to 1 Sep 2022)
- CF2 Non Executive Director (31 Oct 2018 to 8 Dec 2019)
Appointed representatives
Smaller firms operating under this firm's FCA authorisation.
Recent activity
Updates to this firm's record on the FCA register.
No changes recorded yet.