Date authorised
1 April 2013
Last scraped
3 weeks ago
Watch for changes

Addresses

The contact details this firm has registered with the FCA.

  • Principal Place of Business

    Granville House
    Festival Park
    Stoke-on-Trent
    Staffordshire
    ST1 5TB
    UNITED KINGDOM
    Phone
    +4401782255000
  • Complaints Contact

    Granville House
    Festival Park
    Stoke-on-Trent
    Staffordshire
    ST1 5TB
    UNITED KINGDOM
    Phone
    +4401782255000

What this firm is allowed to do

The regulated activities the FCA has granted this firm permission to carry out.

  • Bank Deposits

    For All, Deposit

  • Buy-to-Let Mortgage Advice

  • Buy-to-Let Mortgage Lending

  • Mortgage Servicing

    For Customer, Regulated mortgage contract

  • Investment Advice (no pensions)

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Mortgage Advice

    For Customer, Regulated mortgage contract

  • Authorised to Operate

    Show 1 limitation
    • · The firm can only agree to carry on the regulated activities specified in this Notice.
  • Arranges Investments

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Mortgage Arranging

    For Customer, Regulated mortgage contract

  • Insurance Admin

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Buy-to-Let Start Date

  • Buy-to-Let Status

  • Credit Brokering

  • Stockbroking

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Trades With You Directly

    For Eligible Counterparty, Professional, Retail (Investment), Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Future (excluding a commodity future and a rolling spot forex contract), Option (excluding a commodity option and an option on a commodity future), Rights to or interests in investments (Contractually Based Investments), Rolling spot forex contract, Spread Bet

    Show 2 limitations
    • · Investment activity in "rights to or interests in investments (contractually based)" is limited to investment types granted for this activity.
    • · The firm, in carrying out this regulated activity, is limited to entering into transactions in a manner which, if the firm was an unauthorised person, would come within article 16 of the RAO.
  • Mortgage Lending

    For Customer, Regulated mortgage contract

  • Consumer Loans

  • Loan Servicing

  • Mortgage Setup

    For Customer, Regulated mortgage contract

  • Investment Setup

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

Approved individuals

Senior staff personally approved by the FCA to hold their roles here.

  • Molly Frances Ward

    IRN MXW00906

    • [PRA CF] Significant risk taker or Material risk taker (since 1 Dec 2024)
  • Nathan McKay

    IRN NXM00408

    • [PRA CF] Significant risk taker or Material risk taker (1 Nov 2022 to 23 Oct 2024)
  • Neil Clappison

    IRN NXC00012

    • [FCA CF] Functions requiring qualifications (31 Mar 2016 to 10 Feb 2023)
  • Nicholas Mark Jordan

    IRN NMJ01015

    • SMF9 Chair of the Governing Body (11 May 2018 to 31 Dec 2025)
  • Nicola Jane Towey

    IRN NXT00116

    • [FCA CF] Manager of certification employee (since 30 Sep 2021)
    • [FCA CF] Material risk taker (since 30 Sep 2021)
  • Nicola Wilson

    IRN NXW20841

    • [FCA CF] Material risk taker (since 31 Mar 2016)
  • Oliver George Ward

    IRN OXW00053

    • SMF24 Chief Operations (since 15 Mar 2023)
  • Oliver Slimm

    IRN OXS00097

    • SMF18 Other Overall Responsibility (since 20 Oct 2025)
  • Olivia Jones

    IRN OXJ00032

    • [PRA CF] Significant risk taker or Material risk taker (since 1 Nov 2022)
  • Parminder Rayet

    IRN PXR00311

    • SMF24 Chief Operations (since 14 Aug 2023)
    • [FCA CF] Significant management (1 Nov 2022 to 14 Aug 2023)
    • [PRA CF] Significant risk taker or Material risk taker (1 Nov 2022 to 14 Aug 2023)

Recent activity

Updates to this firm's record on the FCA register.

No changes recorded yet.