THE ROYAL BANK OF SCOTLAND PUBLIC LIMITED COMPANY
Addresses
The contact details this firm has registered with the FCA.
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Principal Place of Business
36 St. Andrew SquareEdinburghMidlothianEH2 2YBUNITED KINGDOM- Phone
- +4403457242424
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Complaints Contact
Customer RelationsFreepostPO Box 594ChathamKentME4 9DPUNITED KINGDOM- Phone
- +448001510404
What this firm is allowed to do
The regulated activities the FCA has granted this firm permission to carry out.
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Bank Deposits
For All, Deposit
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Buy-to-Let Mortgage Admin
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Buy-to-Let Mortgage Advice
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Buy-to-Let Mortgage Arranging
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Buy-to-Let Mortgage Lending
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Mortgage Servicing
For Customer, Regulated mortgage contract
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P2P Lending Advice
For Eligible Counterparty, Professional, Retail (Investment)
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Pension Transfer Advice
For Retail (Investment), Life Policy, Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Stakeholder pension scheme, Unit
Show 2 limitations Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
- · This activity is limited to the provision of advice in relation to the conversion or transfer of benefits from: i) pension policies with a Guaranteed Annuity Rate (for the avoidance of doubt, this includes policies which are retirement annuity contracts with a minimum guaranteed income, where that income satisfies limb (b) of the Glossary definition of Guaranteed Annuity Rate); ii) defined contribution occupational schemes without safeguarded benefits.
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Land Loan Advice
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Investment Advice (no pensions)
For Eligible Counterparty, Professional, Retail (Investment), Retail (Non-Investment Insurance), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Non-investment insurance contracts, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Structured Deposits, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Mortgage Advice
For Customer, Regulated mortgage contract
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Authorised to Operate
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Arranges Investments
For Eligible Counterparty, Professional, Retail (Investment), Retail (Non-Investment Insurance), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Non-investment insurance contracts, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Structured Deposits, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Mortgage Arranging
For Customer, Regulated mortgage contract
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Arranges Asset Safekeeping
For Eligible Counterparty, Professional, Retail (Investment), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Insurance Admin
For Retail (Non-Investment Insurance), Non-investment insurance contracts
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Buy-to-Let Start Date
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Buy-to-Let Status
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Trade Settlement Routing
For Eligible Counterparty, Professional, Retail (Investment), Certificates representing certain security, Debenture, Government and public security, Rights to or interests in investments (Security), Share, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" is limited to the investment types granted for this activity.
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Credit Brokering
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Stockbroking
For Eligible Counterparty, Professional, Retail (Investment), Retail (Non-Investment Insurance), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Non-investment insurance contracts, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Structured Deposits, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Trades With You Directly
For Eligible Counterparty, Professional, Retail (Investment), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Debt Plan Admin
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Debt Collection
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Debt Advice
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Consumer Hire
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Mortgage Lending
For Customer, Regulated mortgage contract
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Consumer Loans
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Consumer Hire Servicing
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Loan Servicing
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Digital Money
For All, Issuing Electronic Money
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Mortgage Setup
For Customer, Regulated mortgage contract
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Investment Setup
For Eligible Counterparty, Professional, Retail (Investment), Retail (Non-Investment Insurance), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Non-investment insurance contracts, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Structured Deposits, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Manages Your Portfolio
For Eligible Counterparty, Professional, Retail (Investment), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Structured Deposits, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Credit Score Services
Show 1 limitation Hide limitations
- · This permission is limited to not carrying out credit repair services
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Holds Your Assets
For Eligible Counterparty, Professional, Retail (Investment), Certificates representing certain security, Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Debenture, Funeral plan contract, Future (excluding a commodity future and a rolling spot forex contract), Government and public security, Life Policy, Option (excluding a commodity option and an option on a commodity future), Personal pension scheme, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Rolling spot forex contract, Share, Spread Bet, Stakeholder pension scheme, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" and "rights to or interests in investments (contractually based investment)" is limited to the investment types granted for this activity.
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Electronic Trade Settlement
For Eligible Counterparty, Professional, Retail (Investment), Certificates representing certain security, Debenture, Government and public security, Rights to or interests in investments (Security), Share, Unit, Warrant
Show 1 limitation Hide limitations
- · Investment activity in "rights to or interests in investments (security)" is limited to the investment types granted for this activity.
Approved individuals
Senior staff personally approved by the FCA to hold their roles here.
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Keren Lee Collins
IRN KLR01024
- (285)6. Giving personal recommendations on Friendly Society tax-exempt policies (other than Holloway sickness policies where the Holloway policy special application conditions are met)
- (286)4. Giving personal recommendations on retail investment products which are not broker funds
- (287)[FCA CF] Functions requiring qualifications (since 5 May 2022)
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Kerri Olma Roberts
IRN KXR49791
- (1202)20. Advising or arranging (bringing about) regulated mortgage contracts for a non-business purpose
- (1203)[FCA CF] Functions requiring qualifications (since 9 May 2024)
- (1442)[FCA CF] Functions requiring qualifications (2 Apr 2018 to 27 Apr 2021)
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Kerry Ann Falconer
IRN KAM01082
- (171)CF1 Director (11 Nov 2010 to 30 Nov 2015)
- (169)Responsible for Insurance Mediation (28 Sep 2010 to 30 Nov 2015)
- (170)CF29 Significant management (5 Jan 2010 to 11 Nov 2010)
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Kerry Ann Palmer
IRN KXP48911
- (1669)[FCA CF] Functions requiring qualifications (2 Apr 2018 to 17 May 2024)
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Kerry Sheila Wright
IRN KXW49829
- (104)[FCA CF] Manager of certification employee (4 Apr 2018 to 28 Jun 2019)
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Kerry Trott
IRN KXR01240
- (229)4. Giving personal recommendations on retail investment products which are not broker funds
- (228)6. Giving personal recommendations on Friendly Society tax-exempt policies (other than Holloway sickness policies where the Holloway policy special application conditions are met)
- (230)[FCA CF] Functions requiring qualifications (since 2 Feb 2021)
- (874)[FCA CF] Manager of certification employee (26 Jun 2025 to 11 Nov 2025)
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Kevin Charles Ward
IRN KCW01024
- (248)[FCA CF] Client dealing (2 Apr 2018 to 19 Jul 2023)
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Kevin Gilmoor
IRN KXG00223
- (717)[FCA CF] Client dealing (since 10 May 2022)
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Kevin Graham Jones
IRN KXJ48939
- (1658)[FCA CF] Functions requiring qualifications (2 Apr 2018 to 18 Apr 2023)
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Kevin John Alexander Caldwell
IRN KXC00021
- (1079)[PRA CF] Significant risk taker or Material risk taker (1 Jan 2020 to 1 Jul 2020)
Recent activity
Updates to this firm's record on the FCA register.
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controlled function added: (1484)4. Giving personal recommendations on retail investment products which are not broker funds
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controlled function added: (1483)6. Giving personal recommendations on Friendly Society tax-exempt policies (other than Holloway sickness policies where the Holloway policy special application conditions are met)
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controlled function added: (1482)[FCA CF] Functions requiring qualifications
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controlled function added: (1481)4. Giving personal recommendations on retail investment products which are not broker funds
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controlled function added: (1480)6. Giving personal recommendations on Friendly Society tax-exempt policies (other than Holloway sickness policies where the Holloway policy special application conditions are met)
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controlled function added: (1479)[FCA CF] Manager of certification employee
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controlled function added: (1478)[FCA CF] Functions requiring qualifications
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controlled function added: (1477)4. Giving personal recommendations on retail investment products which are not broker funds
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controlled function added: (1476)6. Giving personal recommendations on Friendly Society tax-exempt policies (other than Holloway sickness policies where the Holloway policy special application conditions are met)
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controlled function added: (1475)[FCA CF] Functions requiring qualifications