The Consumer Helpline Limited

FRN: 975714

This firm operates as an appointed representative of Howserv Limited. Its regulated business runs under their FCA authorisation, and they're legally responsible for what it does.

Approved individuals

Senior staff personally approved by the FCA to hold their roles here.

Annette Jones
IRN AXJ00489
- (2)Employed By (since 5 Jul 2024)
Katherine Emma Horton
IRN KXH00558
- (1)Employed By (since 3 Dec 2025)
Lindsey Dawn Howsam
IRN LDH01035
- (1)Employed By (1 Aug 2022 to 21 Dec 2022)

Recent activity

Updates to this firm's record on the FCA register.

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What it all means

A quick guide to the terms on this page.

The FCA: The Financial Conduct Authority is the UK's regulator for banking, lending, insurance, investments and payments. Any firm offering these services has to be authorised by the FCA.
Permissions: The specific regulated activities a firm is allowed to carry out, like advising on insurance, lending money or arranging investments. Anything outside this list isn't covered.
Approved individuals: Senior staff (directors, compliance officers and similar) have to be approved by the FCA personally before they can take up the role. They're held accountable for the firm's conduct.
Appointed representatives: Smaller firms can do regulated business under another firm's authorisation rather than getting their own. The bigger firm (the 'principal') is legally on the hook for what they do.

Information on this page is sourced from the official FCA register.