MONZO BANK LIMITED

• Principal Place of Business

  Broadwalk House

  5 Appold Street

  London

  EC2A 2AG

  UNITED KINGDOM

  Phone

  +448000884040

  Web

  https://monzo.com

• Complaints Contact

  Broadwalk House

  5 Appold Street

  London

  EC2A 2AG

  UNITED KINGDOM

  Phone

  +448000884040

• Bank Deposits

  For Eligible Counterparty, Professional, Retail (Investment), Deposit

• Investment Advice (no pensions)

  For Retail (Investment), Government and public security, Rights to or interests in investments (Security), Share, Unit

• Authorised to Operate

• Arranges Investments

  For Commercial, Retail (Investment), Retail (Non-Investment Insurance), Government and public security, Life Policy, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Mortgage Arranging

  For Customer, Regulated mortgage contract

• Arranges Asset Safekeeping

  For Retail (Investment), Government and public security, Personal pension scheme, Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Insurance Admin

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Credit Brokering

• Stockbroking

  For Commercial, Retail (Investment), Retail (Non-Investment Insurance), Government and public security, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Trades With You Directly

  For Eligible Counterparty, Professional, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Future (excluding a commodity future and a rolling spot forex contract), Option (excluding a commodity option and an option on a commodity future), Rights to or interests in investments (Contractually Based Investments), Rolling spot forex contract

  Show 2 limitations Hide limitations

  • · Investment activity in "rights to or interests in investments (contractually based)" is limited to investment types granted for this activity.
  • · The firm, in carrying out this regulated activity, is limited to entering into transactions in a manner which, if the firm was an unauthorised person, would come within article 16 of the RAO.

• Debt Advice

  Show 1 limitation Hide limitations

  • · Limited to debt counselling excluding giving advice about debt management plans. In this limitation “debt management plans” is defined as: “a non-statutory agreement between a customer and one or more of the customer's lenders the aim of which is to discharge or liquidate the customer's debts, by making regular payments to a third party which administers the plan and distributes the money to the lenders”.

• Consumer Loans

• Loan Servicing

• Mortgage Setup

  For Customer, Regulated mortgage contract

• Investment Setup

  For Commercial, Retail (Investment), Retail (Non-Investment Insurance), Government and public security, Life Policy, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Credit Score Services

• Karen Swift

  IRN KXS00885

  • [FCA CF] Material risk taker (since 23 Sep 2025)
  • [FCA CF] Manager of certification employee (since 23 Sep 2025)
• Katharine Anna Jane Griffin

  IRN KAG01092

  • [FCA CF] Material risk taker (19 Apr 2021 to 14 Oct 2022)
• Katherine Hannah Remington

  IRN KXR22519

  • SMF5 Head of Internal Audit (since 5 Jan 2026)
• Keith Alan Lippert

  IRN KXL00334

  • [FCA CF] Material risk taker (since 4 Nov 2024)
• Keith Woollard

  IRN KXW01423

  • Director of firm who is not a certification employee or a SMF manager (19 Mar 2022 to 1 Jan 2023)
  • SMF10 Chair of the Risk Committee (5 Dec 2016 to 27 Jan 2022)
• Kunal Malani

  IRN KXM00013

  • SMF18 Other Overall Responsibility (since 19 May 2021)
• Kyle Callender

  IRN KXC00061

  • [FCA CF] Material risk taker (2 Dec 2019 to 5 Aug 2022)
• Lauren Barnes

  IRN LXB00059

  • [FCA CF] Material risk taker (9 Sep 2019 to 1 May 2022)
• Lisa Janine Fergus

  IRN LJN01041

  • SMF16 Compliance Oversight (26 Nov 2019 to 19 Oct 2020)
  • SMF4 Chief Risk (26 Nov 2019 to 19 Oct 2020)
• Louise Claire Fitton

  IRN LCF01027

  • [FCA CF] Material risk taker (6 Jul 2020 to 8 Mar 2021)

No changes recorded yet.