Date authorised
1 April 2013
Last scraped
3 weeks ago
Watch for changes

Addresses

The contact details this firm has registered with the FCA.

  • Principal Place of Business

    Granville House
    Festival Park
    Stoke-on-Trent
    Staffordshire
    ST1 5TB
    UNITED KINGDOM
    Phone
    +4401782255000
  • Complaints Contact

    Granville House
    Festival Park
    Stoke-on-Trent
    Staffordshire
    ST1 5TB
    UNITED KINGDOM
    Phone
    +4401782255000

What this firm is allowed to do

The regulated activities the FCA has granted this firm permission to carry out.

  • Bank Deposits

    For All, Deposit

  • Buy-to-Let Mortgage Advice

  • Buy-to-Let Mortgage Lending

  • Mortgage Servicing

    For Customer, Regulated mortgage contract

  • Investment Advice (no pensions)

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Mortgage Advice

    For Customer, Regulated mortgage contract

  • Authorised to Operate

    Show 1 limitation
    • · The firm can only agree to carry on the regulated activities specified in this Notice.
  • Arranges Investments

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Mortgage Arranging

    For Customer, Regulated mortgage contract

  • Insurance Admin

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Buy-to-Let Start Date

  • Buy-to-Let Status

  • Credit Brokering

  • Stockbroking

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Trades With You Directly

    For Eligible Counterparty, Professional, Retail (Investment), Commodity Future, Commodity option and option on commodity future, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Future (excluding a commodity future and a rolling spot forex contract), Option (excluding a commodity option and an option on a commodity future), Rights to or interests in investments (Contractually Based Investments), Rolling spot forex contract, Spread Bet

    Show 2 limitations
    • · Investment activity in "rights to or interests in investments (contractually based)" is limited to investment types granted for this activity.
    • · The firm, in carrying out this regulated activity, is limited to entering into transactions in a manner which, if the firm was an unauthorised person, would come within article 16 of the RAO.
  • Mortgage Lending

    For Customer, Regulated mortgage contract

  • Consumer Loans

  • Loan Servicing

  • Mortgage Setup

    For Customer, Regulated mortgage contract

  • Investment Setup

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

Approved individuals

Senior staff personally approved by the FCA to hold their roles here.

  • Sarah Anne Brundrett

    IRN SXB20842

    • [FCA CF] Material risk taker (31 Mar 2016 to 31 May 2020)
  • Sarah Fryer

    IRN SXF00408

    • [PRA CF] Significant risk taker or Material risk taker (29 May 2023 to 1 Dec 2024)
  • Sheridan Phillips

    IRN SXP00488

    • [FCA CF] Functions requiring qualifications (30 Sep 2021 to 31 May 2025)
  • Shirley Holmes

    IRN SXH00841

    • 20. Advising or arranging (bringing about) regulated mortgage contracts for a non-business purpose
    • [FCA CF] Material risk taker (since 1 Nov 2022)
    • [FCA CF] Functions requiring qualifications (since 1 Nov 2022)
  • Simon Woodings

    IRN SXW01676

    • SMF12 Chair of the Remuneration Committee (24 Jan 2018 to 31 Mar 2022)
  • Steven Jones

    IRN SXJ01142

    • SMF2 Chief Finance (7 Mar 2016 to 25 May 2018)
    • CF28 Systems and controls (1 Nov 2007 to 6 Mar 2016)
    • CF1 Director (1 May 2004 to 6 Mar 2016)
    • CF13 Finance (7 Jan 2004 to 31 Oct 2007)
  • Susan Elizabeth Pedley

    IRN SXP01010

    • [PRA CF] Significant risk taker or Material risk taker (since 1 Dec 2024)
  • Susan Shardlow

    IRN SXS03273

    • Director of firm who is not a certification employee or a SMF manager (since 1 Aug 2022)
  • Terry Patrick Walsh

    IRN TPW01015

    • CF2 Non Executive Director (1 Dec 2001 to 31 Mar 2008)
  • Tracy-Ann Ratcliffe

    IRN TXR20840

    • SMF18 Other Overall Responsibility (21 Dec 2023 to 28 Apr 2025)
    • Responsible for Insurance Distribution (21 Dec 2023 to 28 Apr 2025)
    • Responsibility for MCD Intermediation (21 Dec 2023 to 28 Apr 2025)
    • [FCA CF] Material risk taker (31 Mar 2016 to 23 May 2025)

Recent activity

Updates to this firm's record on the FCA register.

No changes recorded yet.