Capita Customer Management Limited

Date authorised
1 April 2013
Companies House
01336850
Last scraped
2 weeks ago
Watch for changes

Addresses

The contact details this firm has registered with the FCA.

  • Principal Place of Business

    Capita Customer Management Limited
    Floor 1
    2 Kingdom Street
    Paddington
    London
    W2 6BD
    UNITED KINGDOM
    Phone
    +4402077991525
    Web
    https://www.capita.com

  • Complaints Contact

    Castle Way House
    17 Preston New Road
    Blackburn
    Lancs
    BB2 1AU
    UNITED KINGDOM
    Phone
    +447825347651

What this firm is allowed to do

The regulated activities the FCA has granted this firm permission to carry out.

  • Mortgage Servicing

    For Customer, Regulated mortgage contract

  • Investment Advice (no pensions)

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Authorised to Operate

    Show 1 limitation
    • · The firm can only agree to carry on the regulated activities specified in this Notice.

  • Arranges Investments

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Insurance Admin

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Credit Brokering

  • Stockbroking

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

  • Debt Plan Admin

  • Debt Collection

  • Investment Setup

    For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

Approved individuals

Senior staff personally approved by the FCA to hold their roles here.

  • Cielo Bicol Cartwright

    IRN CBC01026

    • CF8 Apportionment and Oversight (18 Oct 2005 to 17 Apr 2006)
  • Corinne Julienne Fernande Ripoche Van Hecke

    IRN CXR00414

    • SMF1 Chief Executive (since 17 Mar 2023)
    • SMF3 Executive Director (since 17 Mar 2023)
  • David Wilson Keens

    IRN DWK01023

    • CF8 Apportionment and Oversight (14 Jan 2005 to 7 Jul 2011)
    • Responsible for Insurance Mediation (14 Jan 2005 to 7 Jul 2011)
  • Edlin Davis

    IRN EXD00222

    • CF1 Director (AR) (since 14 Mar 2024)
  • FRANCO COTUMACCIO

    IRN FXC01469

    • CF1 Director (AR) (6 May 2016 to 1 May 2018)
  • Geoffrey Brian Hardes

    IRN GBH01036

    • [FCA CF] Manager of certification employee (1 Apr 2021 to 2 Aug 2021)
    • [FCA CF] Significant management (1 Apr 2021 to 19 Jan 2022)
  • Gillian Chamberlain

    IRN GXC00614

    • SMF3 Executive Director (since 18 Jun 2025)
    • Responsible for Insurance Distribution (since 18 Jun 2025)
  • James Robert Wetherell

    IRN JXW00196

    • [FCA CF] Significant management (9 Dec 2019 to 2 Aug 2021)
  • Kala Iyer

    IRN KXI00058

    • CF1 Director (AR) (since 3 Dec 2025)
  • Kevin Andrew Francis

    IRN KAF01034

    • Responsible for Insurance Distribution (18 Aug 2021 to 4 Apr 2022)
    • SMF3 Executive Director (18 Aug 2021 to 4 Apr 2022)
    • SMF1 Chief Executive (18 Aug 2021 to 4 Apr 2022)
    • [FCA CF] Manager of certification employee (1 Jun 2021 to 18 Aug 2021)
    • [FCA CF] Significant management (9 Dec 2019 to 18 Aug 2021)
    • CF1 Director (14 May 2019 to 18 Nov 2019)
    • CF1 Director (AR) (17 Dec 2018 to 4 Jul 2022)
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Appointed representatives

Smaller firms operating under this firm's FCA authorisation.

Recent activity

Updates to this firm's record on the FCA register.

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