Gillian Chamberlain

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Where they hold approval

Firms where this individual holds — or has held — an FCA-approved role.

Western Mortgage Services Limited
FRN 303140
- Responsibility for MCD Intermediation (since 21 Nov 2025)
- Responsible for Insurance Distribution (since 21 Nov 2025)
- SMF1 Chief Executive (since 21 Nov 2025)
- SMF10 Chair of the Risk Committee (since 21 Nov 2025)
- SMF3 Executive Director (since 21 Nov 2025)
- SMF9 Chair of the Governing Body (since 21 Nov 2025)
Capita Customer Management Limited
FRN 312851
- Responsible for Insurance Distribution (since 18 Jun 2025)
- SMF3 Executive Director (since 18 Jun 2025)

Updates to this individual's record on the FCA register.

No changes recorded yet.

A quick guide to the terms on this page.

The FCA: The Financial Conduct Authority is the UK's regulator for banking, lending, insurance, investments and payments. Senior staff at any authorised firm have to be approved by the FCA personally.
Approved individual: Someone the FCA has personally signed off to hold a senior role at an authorised firm — directors, compliance officers and similar. They're held accountable for the firm's conduct.
Controlled functions: The specific senior roles the FCA approves people to hold, like 'Compliance oversight' or 'Money laundering reporting'. Each approval is tied to a particular firm.
IRN: Individual Reference Number — the unique ID the FCA assigns to each approved person. It stays the same as they move between firms.

Information on this page is sourced from the official FCA register.