Helen Charles

Watch for changes

Where they hold approval

Firms where this individual holds — or has held — an FCA-approved role.

Nationwide Building Society
FRN 106078
- 20. Advising or arranging (bringing about) regulated mortgage contracts for a non-business purpose
- [FCA CF] Functions requiring qualifications (since 2 Apr 2026)
Personal Touch Financial Services Limited (no longer approved here)
FRN 187834
- Appointed representative dealing with clients for which they require qualification (24 Mar 2020 to 3 Dec 2022)
Clydesdale Bank Plc (no longer approved here)
FRN 121873
- [FCA CF] Functions requiring qualifications (1 Apr 2018 to 20 Feb 2020)

Updates to this individual's record on the FCA register.

No changes recorded yet.

A quick guide to the terms on this page.

The FCA: The Financial Conduct Authority is the UK's regulator for banking, lending, insurance, investments and payments. Senior staff at any authorised firm have to be approved by the FCA personally.
Approved individual: Someone the FCA has personally signed off to hold a senior role at an authorised firm — directors, compliance officers and similar. They're held accountable for the firm's conduct.
Controlled functions: The specific senior roles the FCA approves people to hold, like 'Compliance oversight' or 'Money laundering reporting'. Each approval is tied to a particular firm.
IRN: Individual Reference Number — the unique ID the FCA assigns to each approved person. It stays the same as they move between firms.

Information on this page is sourced from the official FCA register.