Telefonica UK Limited

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Addresses

The contact details this firm has registered with the FCA.

The regulated activities the FCA has granted this firm permission to carry out.

Authorised to Operate
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- · The firm can only agree to carry on the regulated activities specified in this Notice.
Arranges Investments

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts
Credit Brokering
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- · Limited to Credit Broking carried on for the purposes of, or in connection with, credit agreements to finance the sale of goods or provision of services
Stockbroking

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts
Debt Negotiation
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- · This permission is limited to debt adjusting which is provided in connection with the whole or partial settlement of credit agreements in relation to the sale of goods.
Consumer Loans
Consumer Hire Servicing
Loan Servicing
Investment Setup

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

Senior staff personally approved by the FCA to hold their roles here.

Mandi Polick
IRN MXP01063
- [FCA CF] Significant management (since 16 Jan 2026)
Maria Fernandez
IRN MXF00186
- [FCA CF] Significant management (29 Mar 2021 to 12 Apr 2022)
Mark Evans
IRN MXE01535
- SMF9 Chair of the Governing Body (5 Mar 2020 to 1 Jun 2021)
- SMF3 Executive Director (9 Dec 2019 to 1 Jun 2021)
- SMF1 Chief Executive (9 Dec 2019 to 1 Jun 2021)
- CF1 Director (26 Aug 2016 to 8 Dec 2019)
- CF3 Chief Executive (26 Aug 2016 to 8 Dec 2019)
Mark Gait
IRN MXG00283
- [FCA CF] Significant management (29 Mar 2021 to 12 Mar 2024)
Mark Hardman
IRN MXH00467
- SMF3 Executive Director (since 11 Dec 2025)
- [FCA CF] Significant management (since 29 Mar 2021)
Mary Robertson
IRN MXR00294
- [FCA CF] Significant management (29 Mar 2021 to 31 Aug 2021)
Naureen Hussain
IRN NXH00395
- [FCA CF] Significant management (1 Jun 2023 to 29 Nov 2024)
Neil McCourt
IRN NXM00199
- [FCA CF] Significant management (29 Mar 2021 to 3 Jul 2023)
Nicola Green
IRN NXG21994
- SMF3 Executive Director (since 9 Jan 2020)
Nicola Moore
IRN NXM00446
- [FCA CF] Significant management (since 23 Jun 2022)

Smaller firms operating under this firm's FCA authorisation.

Virgin Media Limited
FRN 652944 · Appointed 31 Jan 2022
Accenture (UK) Limited (no longer appointed)
FRN 653084 · Appointed 16 Jun 2023 · Until 15 Dec 2025
Accenture Inc (no longer appointed)
FRN 707428 · Appointed 16 Jun 2023 · Until 15 Dec 2025

Updates to this firm's record on the FCA register.

No changes recorded yet.

A quick guide to the terms on this page.

The FCA: The Financial Conduct Authority is the UK's regulator for banking, lending, insurance, investments and payments. Any firm offering these services has to be authorised by the FCA.
Permissions: The specific regulated activities a firm is allowed to carry out, like advising on insurance, lending money or arranging investments. Anything outside this list isn't covered.
Approved individuals: Senior staff (directors, compliance officers and similar) have to be approved by the FCA personally before they can take up the role. They're held accountable for the firm's conduct.
Appointed representatives: Smaller firms can do regulated business under another firm's authorisation rather than getting their own. The bigger firm (the 'principal') is legally on the hook for what they do.

Information on this page is sourced from the official FCA register.