MONZO BANK LIMITED

• Principal Place of Business

  Broadwalk House

  5 Appold Street

  London

  EC2A 2AG

  UNITED KINGDOM

  Phone

  +448000884040

  Web

  https://monzo.com

• Complaints Contact

  Broadwalk House

  5 Appold Street

  London

  EC2A 2AG

  UNITED KINGDOM

  Phone

  +448000884040

• Bank Deposits

  For Eligible Counterparty, Professional, Retail (Investment), Deposit

• Investment Advice (no pensions)

  For Retail (Investment), Government and public security, Rights to or interests in investments (Security), Share, Unit

• Authorised to Operate

• Arranges Investments

  For Commercial, Retail (Investment), Retail (Non-Investment Insurance), Government and public security, Life Policy, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Mortgage Arranging

  For Customer, Regulated mortgage contract

• Arranges Asset Safekeeping

  For Retail (Investment), Government and public security, Personal pension scheme, Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Insurance Admin

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Credit Brokering

• Stockbroking

  For Commercial, Retail (Investment), Retail (Non-Investment Insurance), Government and public security, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Trades With You Directly

  For Eligible Counterparty, Professional, Contract for Differences (excluding a spread bet and, a rolling spot forex contract and a binary bet), Future (excluding a commodity future and a rolling spot forex contract), Option (excluding a commodity option and an option on a commodity future), Rights to or interests in investments (Contractually Based Investments), Rolling spot forex contract

  Show 2 limitations Hide limitations

  • · Investment activity in "rights to or interests in investments (contractually based)" is limited to investment types granted for this activity.
  • · The firm, in carrying out this regulated activity, is limited to entering into transactions in a manner which, if the firm was an unauthorised person, would come within article 16 of the RAO.

• Debt Advice

  Show 1 limitation Hide limitations

  • · Limited to debt counselling excluding giving advice about debt management plans. In this limitation “debt management plans” is defined as: “a non-statutory agreement between a customer and one or more of the customer's lenders the aim of which is to discharge or liquidate the customer's debts, by making regular payments to a third party which administers the plan and distributes the money to the lenders”.

• Consumer Loans

• Loan Servicing

• Mortgage Setup

  For Customer, Regulated mortgage contract

• Investment Setup

  For Commercial, Retail (Investment), Retail (Non-Investment Insurance), Government and public security, Life Policy, Non-investment insurance contracts, Personal pension scheme, Rights to or interests in investments, Rights to or interests in investments (Contractually Based Investments), Rights to or interests in investments (Security), Share, Stakeholder pension scheme, Unit

• Credit Score Services

• Selen Cagirgan

  IRN SXC00203

  • [FCA CF] Material risk taker (1 Sep 2020 to 1 May 2022)
• Shelley Malton

  IRN SJM01612

  • SMF24 Chief Operations (since 23 Jan 2026)
• Simon Cory

  IRN SXC84542

  • [FCA CF] Material risk taker (6 Apr 2021 to 31 Mar 2023)
• Spencer George Lake

  IRN SGL01019

  • Director of firm who is not a certification employee or a SMF manager (since 13 Oct 2025)
• Stacy Jones

  IRN SXJ00350

  • [FCA CF] Material risk taker (7 Sep 2022 to 31 Jul 2025)
• Stephanie Pagni

  IRN SXP79534

  • [FCA CF] Manager of certification employee (since 1 May 2025)
  • [FCA CF] Material risk taker (since 1 Mar 2021)
• Stephanie Richardson Dreyer

  IRN SXR00115

  • [FCA CF] Material risk taker (29 Apr 2019 to 14 Aug 2020)
• Steven Denison

  IRN SXD00852

  • [FCA CF] Significant management (since 1 May 2025)
  • [FCA CF] Material risk taker (since 21 Jun 2024)
• Steven Loyd Martin

  IRN SXM04795

  • [FCA CF] Material risk taker (since 18 Aug 2025)
• Steven Townsley

  IRN SXT00092

  • [FCA CF] Material risk taker (3 Jun 2019 to 17 Aug 2020)

No changes recorded yet.