Concentrix CVG Intelligent Contact Limited

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Addresses

The contact details this firm has registered with the FCA.

The regulated activities the FCA has granted this firm permission to carry out.

Authorised to Operate
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- · The firm can only agree to carry on the regulated activities specified in this Notice.
Arranges Investments

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts
Insurance Admin

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts
Credit Brokering
Stockbroking

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts
Debt Plan Admin
Debt Collection
Investment Setup

For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

Senior staff personally approved by the FCA to hold their roles here.

Paul William Beck
IRN PXB01687
- CF8 Apportionment and Oversight (14 Jan 2005 to 3 Aug 2006)
- CF1 Director (14 Jan 2005 to 3 Aug 2006)
Philip Telfer
IRN PXT01747
- SMF3 Executive Director (9 Dec 2019 to 8 Jan 2025)
- Responsible for Insurance Distribution (21 Jan 2019 to 8 Jan 2025)
- CF1 Director (7 Feb 2018 to 8 Dec 2019)
- CF1 Director (AR) (13 Jan 2018 to 8 Jan 2025)
Richard James Evans
IRN RJE01154
- Responsible for Insurance Distribution (1 Oct 2018 to 24 Jan 2019)
- CF1 Director (AR) (14 Dec 2015 to 24 Jan 2019)
- Responsible for Insurance Mediation (3 Dec 2015 to 30 Sep 2018)
- CF1 Director (3 Dec 2015 to 24 Jan 2019)
Steven Linley Richie
IRN SXR14616
- SMF3 Executive Director (9 Dec 2019 to 31 Oct 2021)
- CF1 Director (16 Jul 2019 to 8 Dec 2019)
Timothy Borthwick
IRN TXB01269
- CF8 Apportionment and Oversight (14 Jan 2005 to 29 Aug 2007)
- Responsible for Insurance Mediation (14 Jan 2005 to 29 Aug 2007)
Vincent Gerard Robertson
IRN VGR01004
- CF1 Director (AR) (4 Aug 2015 to 10 Mar 2016)
- CF10 Compliance Oversight (14 May 2013 to 10 Mar 2016)
- Responsible for Insurance Mediation (14 May 2013 to 10 Mar 2016)
- CF1 Director (14 May 2013 to 10 Mar 2016)
William MacMillan
IRN WXM00099
- SMF3 Executive Director (2 Aug 2024 to 14 Nov 2024)

Smaller firms operating under this firm's FCA authorisation.

Concentrix South Africa (Pty) Ltd
FRN 678653 · Appointed 18 Nov 2025
Concentrix Daksh Services Philippines Corporation
FRN 754097 · Appointed 25 Sep 2023
Concentrix CVG Egypt LLC
FRN 1000718 · Appointed 20 Sep 2023
Concentrix Daksh Services India Private Limited
FRN 753914 · Appointed 18 Jun 2021
Concentrix CVG Philippines Inc.
FRN 792279 · Appointed 24 Oct 2017
Concentrix CVG CMG UK Limited
FRN 697768 · Appointed 21 May 2015
Concentrix CVG South Africa (Pty) Ltd (no longer appointed)
FRN 995101 · Appointed 19 Apr 2023 · Until 20 Mar 2026
Outworx Contact Centre (PTY) Ltd (no longer appointed)
FRN 714630 · Appointed 7 Oct 2021 · Until 3 Dec 2024

Updates to this firm's record on the FCA register.

No changes recorded yet.

A quick guide to the terms on this page.

The FCA: The Financial Conduct Authority is the UK's regulator for banking, lending, insurance, investments and payments. Any firm offering these services has to be authorised by the FCA.
Permissions: The specific regulated activities a firm is allowed to carry out, like advising on insurance, lending money or arranging investments. Anything outside this list isn't covered.
Approved individuals: Senior staff (directors, compliance officers and similar) have to be approved by the FCA personally before they can take up the role. They're held accountable for the firm's conduct.
Appointed representatives: Smaller firms can do regulated business under another firm's authorisation rather than getting their own. The bigger firm (the 'principal') is legally on the hook for what they do.

Information on this page is sourced from the official FCA register.