Capita Customer Management Limited

• Principal Place of Business

  Capita Customer Management Limited

  Floor 1

  2 Kingdom Street

  Paddington

  London

  W2 6BD

  UNITED KINGDOM

  Phone

  +4402077991525

  Web

  https://www.capita.com

• Complaints Contact

  Castle Way House

  17 Preston New Road

  Blackburn

  Lancs

  BB2 1AU

  UNITED KINGDOM

  Phone

  +447825347651

• Mortgage Servicing

  For Customer, Regulated mortgage contract

• Investment Advice (no pensions)

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Authorised to Operate

  Show 1 limitation Hide limitations

  • · The firm can only agree to carry on the regulated activities specified in this Notice.

• Arranges Investments

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Insurance Admin

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Credit Brokering

• Stockbroking

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Debt Plan Admin

• Debt Collection

• Investment Setup

  For Commercial, Retail (Non-Investment Insurance), Non-investment insurance contracts

• Paul Brian Stanfield

  IRN PXS00160

  • [FCA CF] Significant management (9 Dec 2019 to 2 Aug 2021)
• Sally Elizabeth Johnson

  IRN SXJ00285

  • SMF3 Executive Director (17 Mar 2022 to 23 Jan 2023)
• Shalabh Jain

  IRN SXJ01736

  • [FCA CF] Manager of certification employee (21 Oct 2020 to 1 Apr 2021)
  • [FCA CF] Significant management (9 Dec 2019 to 15 Nov 2021)
• Stephen Sharp

  IRN SXS02841

  • CF1 Director (AR) (13 Apr 2016 to 23 Jan 2017)
• Steven John Watson

  IRN SXW00160

  • [FCA CF] Manager of certification employee (9 Dec 2019 to 2 Aug 2021)
  • [FCA CF] Significant management (9 Dec 2019 to 9 May 2022)
• Suzanne Marie Edmondson

  IRN SXE00097

  • [FCA CF] Significant management (11 Oct 2023 to 8 Aug 2025)
• Terence John Boynes

  IRN TXB00080

  • [FCA CF] Manager of certification employee (9 Dec 2019 to 2 Aug 2021)
  • [FCA CF] Significant management (9 Dec 2019 to 16 May 2022)
• Thomas Christopher Richards

  IRN TCR01029

  • CF1 Director (12 Jun 2015 to 20 Feb 2017)
• Tom Frans Vanoverschelde

  IRN TXV10026

  • SMF3 Executive Director (15 Mar 2023 to 8 Apr 2026)
• Victor Gysin

  IRN VXG01119

  • Responsible for Insurance Mediation (1 Sep 2011 to 30 Nov 2012)
  • CF8 Apportionment and Oversight (1 Sep 2011 to 30 Nov 2012)

• Full Circle Contact Centre Services (Proprietary) Limited

  FRN 745838 · Appointed 3 May 2016

• CAPITA INDIA PRIVATE LIMITED

  FRN 740371 · Appointed 15 Mar 2016

• Ventura India Private Limited

  FRN 740034 · Appointed 11 Mar 2016

• AKINIKA DEBT RECOVERY LIMITED (no longer appointed)

  FRN 828203 · Appointed 10 Dec 2018 · Until 2 Nov 2023

• Voice Marketing Ltd (no longer appointed)

  FRN 773951 · Appointed 17 Mar 2017 · Until 20 Dec 2021

No changes recorded yet.